SWP

Cookie Policy

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve your user experience, and provide analytical data to website owners.

At Stokvelwealthpartners (SWP), we use cookies and similar tracking technologies to enhance your experience on our platform.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled.

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraudulent activity
  • Session Management: Remember your actions during a browsing session

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Preferences: Remember your settings and preferences
  • Language: Store your preferred language
  • Display: Remember your dashboard customizations

2.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform.

  • Usage Analytics: Track pages visited and features used
  • Performance Monitoring: Measure platform speed and performance
  • Error Tracking: Identify and fix technical issues

2.4 AI and Machine Learning Cookies

These cookies help our AI features provide better service.

  • Chat Assistant: Remember conversation context for better AI responses
  • Personalization: Tailor recommendations based on your usage patterns
  • Predictive Analytics: Improve AI-powered insights

3. Cookie Duration

Cookies can be classified by their duration:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them
Cookie Type Duration Purpose
Session ID Session Authentication and security
Remember Me 30 days Keep you logged in
Preferences 1 year Save your settings
Analytics 2 years Platform improvement

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

  • Analytics Providers: To measure and analyze platform usage
  • Payment Processors: For secure payment processing
  • AI Services: To power our artificial intelligence features

These third parties have their own privacy policies governing their use of cookies.

5. Managing Cookies

You have several options to manage cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Clear all cookies manually

Important: Blocking or deleting cookies may affect your ability to use certain features of our platform. Essential cookies are required for the platform to function properly.

5.2 Platform Cookie Preferences

When you first visit SWP, you will be presented with a cookie consent banner. You can manage your preferences by:

  • Accepting all cookies
  • Rejecting non-essential cookies
  • Customizing your cookie preferences by category

6. How to Control Cookies in Different Browsers

Here are links to cookie management guides for popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies
  • Mozilla Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Microsoft Edge: Settings > Privacy > Cookies

7. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. SWP does not currently respond to DNT browser signals.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of significant changes through the platform or by email.

9. More Information

For more details about how we process your personal data, please see our Privacy Policy.

10. Contact Us

If you have questions about our use of cookies, please contact us:

Stokvelwealthpartners

Downtown, Maseru, Lesotho

Email: info@stokvelwealthpartners.com

Phone: +266 1234 5678

Transparency: We believe in being transparent about how we use cookies. This policy explains everything you need to know about cookies on our platform.